Ask About an Animal

Ask whether an animal, coral or product is in, or ask about care and setup. We’re happy to help.

Stock changes fast, so the quickest way to know whether an animal, coral or product is in is to ask. You can also ask about care and setup before you bring a new pet home.

What you can ask us

  • Whether an animal, fish or coral is in right now
  • Whether we carry a product you already use
  • What a habitat needs, from bulbs to soil to the right size enclosure
  • Which live or frozen feeders suit the animal you keep

Tell us the animal or product, plus the size of your enclosure or tank if it matters. That way, we can give you a clear answer. Then we’ll get back to you as soon as we can.

We’ll only use your number to answer this request.

Rather talk it through? Call the store during opening hours, or check the new arrivals board to see what just came in.

Only animals that are legal in NYC